Job Description
We are seeking a proactive and detail-oriented Weekend Full-Time IT Support Specialist to join our dynamic team in Houston, TX. If you are looking for an immediate start and a stable career path, this is the opportunity for you. We offer a competitive salary, comprehensive benefits package, and a collaborative work environment designed for professional growth. You will play a crucial role in maintaining our IT infrastructure during critical weekend operations.
Responsibilities
- Provide first-level technical support to employees via phone, email, and in-person during weekend shifts.
- Troubleshoot and resolve hardware and software issues, including printers, laptops, and network connectivity problems.
- Maintain and update accurate IT asset inventory and service documentation.
- Ensure data security and compliance with company policies during all operational hours.
- Assist in the deployment of new workstations and the installation of software updates.
- Monitor server systems and perform routine maintenance checks to prevent downtime.
Qualifications
- High school diploma or equivalent required; Associate’s degree in IT or related field preferred.
- 1+ years of experience in IT support or help desk roles.
- Strong knowledge of Windows operating systems and Microsoft Office Suite.
- Excellent verbal and written communication skills with a focus on customer service.
- Ability to work independently with minimal supervision during weekends.
- Basic understanding of network protocols and security best practices.