Job Description
Join a Dynamic Team with Immediate Availability
Apex Tech Solutions is seeking a highly skilled and motivated Weekend IT Support Specialist to join our operations in Washington, DC. We are looking for a proactive problem solver to ensure our infrastructure remains robust during critical off-hours.
This is an immediate start opportunity for a candidate who thrives in a fast-paced environment and possesses a deep understanding of enterprise systems. You will be the first point of contact for technical issues, ensuring business continuity and employee satisfaction.
Why Apply?
- Immediate start available.
- Competitive hourly rate ($25-$35).
- Work in the heart of the nation's capital.
Responsibilities
- Provide tier-1 and tier-2 technical support via phone, email, and on-site visits for hardware and software issues.
- Diagnose and resolve printer malfunctions, network connectivity problems, and application errors.
- Manage and update the IT asset inventory for weekend staff and temporary contractors.
- Ensure strict compliance with data security protocols and internal IT policies.
- Document all support tickets and resolutions in the service desk system.
- Collaborate with the on-call engineering team to escalate complex issues.
Qualifications
- High school diploma or GED required; Associate degree in Information Technology preferred.
- 1-2 years of experience in IT support, helpdesk, or technical customer service.
- Strong proficiency in Microsoft Windows and Office Suite.
- Basic knowledge of networking concepts (TCP/IP, DNS) and troubleshooting hardware.
- Excellent written and verbal communication skills.
- Must be available to work every Saturday and Sunday.