Job Description
Are you looking for a role that offers the perfect work-life balance? Apex Tech Solutions is hiring a dedicated Technical Support Specialist for our premium Weekend Shift program in Chicago, IL.
We are a forward-thinking technology firm seeking a reliable professional to manage our weekend operations. This full-time position is designed for individuals who want to maximize their weekends off while earning a competitive salary and performance bonuses. Join a team that values efficiency, technical expertise, and employee well-being.
Key Highlights:
- Flexible Schedule: Enjoy your weekdays completely free.
- Competitive Compensation: Earn between $35,000 and $55,000 annually.
- Modern Workplace: Access to cutting-edge tools and a collaborative environment.
Responsibilities
- Provide expert technical troubleshooting and support for hardware and software issues.
- Monitor system performance and server health during critical weekend hours.
- Collaborate with the Monday-Friday operations team for seamless project handovers.
- Document all technical issues, resolutions, and system updates in our CRM database.
- Conduct routine maintenance tasks to ensure 99.9% system uptime.
- Assist in the onboarding of new weekend staff and training sessions.
Qualifications
- High school diploma or GED; Associate degree in IT or related field preferred.
- Strong working knowledge of Windows, Linux, and cloud-based platforms.
- Excellent verbal and written communication skills with a customer-first approach.
- Ability to work independently with minimal supervision in a fast-paced environment.
- Proven problem-solving skills and a passion for technology.