Job Description
Are you seeking a Weekend IT Support Specialist role that offers flexibility and competitive compensation? Coastal Tech Solutions is looking for a detail-oriented professional to join our Virginia Beach team. We pride ourselves on delivering top-tier technical support with a focus on employee well-being and work-life balance.
As a Weekend Support Specialist, you will play a crucial role in maintaining our network infrastructure and ensuring our clients experience zero downtime. This position is perfect for IT professionals who value autonomy and want to make a tangible impact without the Monday through Friday commute.
Why Join Us?
- Flexible Schedule: Enjoy your weekends free while working a rewarding 40-hour week.
- Competitive Pay: Earn between $22.00 and $30.00 per hour depending on experience.
- Professional Growth: Access to continuous learning and certification reimbursement.
Responsibilities
- Provide expert technical support for hardware and software issues to end-users.
- Manage and prioritize the help desk ticket queue during weekend hours.
- Perform routine system maintenance, patch management, and security updates.
- Collaborate with the on-site team to ensure seamless knowledge transfer.
- Document technical solutions and update knowledge base articles.
- Conduct on-site visits for complex hardware repairs or installations.
Qualifications
- Associate degree in Information Technology or equivalent professional experience.
- CompTIA A+ certification or similar technical certification is highly preferred.
- Strong troubleshooting skills for Windows and macOS operating systems.
- Ability to work independently with minimal supervision during weekend shifts.
- Excellent communication skills to explain complex technical concepts to non-technical staff.