Job Description
Join TechSolutions Oklahoma's dynamic team as a Weekend IT Support Specialist! We're seeking tech-savvy professionals to deliver exceptional IT services during weekend shifts. Enjoy competitive pay, flexible scheduling, and a supportive environment where your expertise makes a real difference. This role is perfect for candidates seeking work-life balance while advancing their IT careers in Oklahoma City's growing tech hub.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Manage help desk tickets and resolve IT incidents within SLA timelines
- Install, configure, and maintain desktop/laptop systems and peripherals
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Document technical procedures and maintain accurate knowledge base entries
- Conduct system backups and security monitoring during weekend shifts
- Train end-users on IT best practices and new technologies
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- 2+ years of hands-on IT support experience
- Proficiency in Windows OS, Active Directory, and network troubleshooting
- Strong customer service skills with ability to communicate technical concepts clearly
- CompTIA A+ or similar certification preferred
- Experience with ticketing systems (e.g., ServiceNow, Jira)
- Ability to work independently and prioritize tasks in a fast-paced environment
- Valid Oklahoma driver's license for occasional on-site visits