Job Description
Are you looking for an immediate start with flexible weekend hours?
TechNova Solutions is seeking a proactive IT Support Specialist to cover our New York operations. We offer a premium work environment where your technical expertise drives business continuity during critical weekend periods.
Why Join Us?
- Immediate Start: Onboard and begin contributing this weekend.
- Competitive Pay: $65k - $75k USD annually.
- Premium Culture: Work with industry leaders in the tech sector.
We are looking for a dedicated professional to ensure our systems run smoothly while our primary team enjoys their time off.
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network issues.
- Manage and prioritize IT tickets in the Service Desk system.
- Perform regular system maintenance and security patches on weekends.
- Assist with on-site troubleshooting for weekend corporate events.
- Monitor server health and escalate critical alerts immediately.
- Ensure 100% uptime for critical business applications.
Qualifications
- Minimum of 2 years of experience in IT Support or Help Desk roles.
- Strong knowledge of Windows and macOS operating systems.
- Familiarity with remote connectivity tools (VPN, Remote Desktop).
- Excellent communication skills for client interaction.
- Ability to work rotating weekend shifts (Saturday/Sunday).
- Bachelor's degree in Computer Science or equivalent IT certification.