Job Description
Are you looking for a stable role with a 3-day weekend?
Join a leading technology firm in San Jose as our Weekend IT Support Specialist. We are seeking a proactive and tech-savvy professional to ensure our systems run smoothly during off-peak hours. This is an immediate start opportunity for a dedicated individual looking to make an impact in a dynamic environment.
Why Choose Us?
- Competitive hourly rate with performance bonuses.
- Complete benefits package including health, dental, and vision.
- Generous paid time off and holidays.
- Modern office environment in the heart of Silicon Valley.
Responsibilities
- Provide Tier 2 technical support to internal employees via phone and email.
- Diagnose and resolve hardware, software, and network connectivity issues.
- Perform routine maintenance, updates, and backups on critical servers.
- Monitor system logs for anomalies and report potential security threats.
- Assist in the deployment of new hardware and software licenses.
- Document all technical issues and resolutions in the IT ticketing system.
- Collaborate with the weekday IT team to prioritize and resolve escalated tickets.
Qualifications
- High school diploma or GED; Associate degree in Computer Science or related field preferred.
- Minimum 2 years of experience in IT support, help desk, or technical support roles.
- Strong knowledge of Microsoft Windows and Office 365 suite.
- Familiarity with troubleshooting printers, routers, and basic networking hardware.
- Excellent problem-solving skills and attention to detail.
- Must be available to work Friday, Saturday, and Sunday (Weekend Shift).
- Ability to lift and carry computer equipment up to 50 lbs.