Job Description
Are you seeking Weekend Shift Jobs in Washington DC that offer flexibility and professional growth? MetroTech Solutions is currently hiring a dedicated Weekend Shift Specialist to join our elite operations team.
Our team plays a critical role in maintaining our high service standards during off-peak hours. We offer a modern work environment, competitive benefits, and a schedule designed to fit your lifestyle.
Why Choose Us?
- Flexible Schedule: Enjoy a predictable Friday through Sunday schedule.
- Competitive Compensation: Earn a top-tier salary with performance bonuses.
- Modern Facility: Located in the heart of Washington, DC.
- Career Advancement: Clear pathways for internal promotion.
Responsibilities
- Monitor system performance and network integrity during weekend hours.
- Resolve incoming technical tickets and customer inquiries with high accuracy.
- Collaborate with the weekday operations team to ensure seamless service continuity.
- Perform routine maintenance and quality assurance checks on software and hardware.
- Document all technical issues and resolutions in the CRM system.
- Ensure a clean, safe, and organized workspace.
Qualifications
- High school diploma or equivalent; Associate’s degree in IT or related field preferred.
- Minimum of 1 year of experience in customer service or technical support.
- Must be available to work weekends (Friday, Saturday, and Sunday).
- Strong problem-solving skills and the ability to troubleshoot under pressure.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and basic troubleshooting tools.