Job Description
Are you a tech-savvy professional seeking a flexible schedule with high-impact work? Apex Digital Solutions is hiring a Weekend Technical Support Specialist in Portland, OR, with immediate start availability.
Join our elite technical team and enjoy the perfect work-life balance that comes with weekend shifts. We are looking for candidates who are proactive, detail-oriented, and ready to support our clients' IT infrastructure seamlessly.
Why Join Us?
- Immediate Start Opportunities
- Competitive Pay ($18 - $24/hr)
- Flexible Weekend Schedule
- Professional Growth Environment
Responsibilities
- Provide comprehensive Tier 1 and Tier 2 technical support via phone, email, and remote access.
- Diagnose and resolve hardware, software, and network connectivity issues.
- Manage and update the IT asset inventory and perform regular maintenance checks.
- Document all technical interactions and resolutions in our CRM system.
- Assist in the deployment of new workstations and software updates.
- Ensure strict adherence to IT security protocols and compliance standards.
- Mentor junior staff members during weekend shifts when required.
Qualifications
- High school diploma or equivalent (Associate degree in Computer Science preferred).
- Minimum of 1-2 years of experience in IT support or help desk environments.
- Strong working knowledge of Windows 10/11 and macOS operating systems.
- Familiarity with remote access tools (TeamViewer, AnyDesk) and ticketing systems.
- Excellent verbal and written communication skills.
- Ability to troubleshoot complex issues with minimal supervision.
- Must be available to work Saturdays and Sundays.