Job Description
We are seeking a highly motivated Weekend Technical Support Specialist to join our growing team in Wichita, KS. This part-time position offers the perfect opportunity to gain hands-on experience in the IT industry while enjoying flexible weekend hours.
As a key member of our support staff, you will be responsible for troubleshooting hardware and software issues, assisting remote users, and ensuring our weekend operations run smoothly. If you are looking for local weekend shift jobs that offer career growth and competitive pay, this is your chance to advance your career with a leading technology firm.
Why Choose Us?
- Competitive hourly wage and performance bonuses.
- Flexible weekend schedule (Saturday & Sunday).
- Opportunity for full-time conversion.
- Modern work environment with on-site training.
Responsibilities
- Provide technical troubleshooting and customer support for hardware and software issues.
- Assist in the setup and maintenance of office equipment and networks during weekend shifts.
- Document technical issues and resolutions accurately in the company CRM system.
- Collaborate with the full-time team to resolve escalated tickets and provide status updates.
- Maintain a professional and positive demeanor when assisting customers and clients.
- Ensure compliance with all company safety and IT policies.
Qualifications
- High school diploma or equivalent required; Associate degree in IT or related field is a plus.
- Familiarity with basic computer hardware, operating systems (Windows/macOS), and peripherals.
- Strong problem-solving skills and the ability to troubleshoot complex issues independently.
- Excellent written and verbal communication skills.
- Must be available to work weekends (Saturday and Sunday) with no conflicts.
- Proven ability to work well in a team-oriented environment.