Job Description
Join a High-Performance Team with Flexible Weekend Hours
We are seeking a dedicated Weekend Technician to join our elite support team in Seattle, WA. This is an Immediate Hire position for a self-motivated professional who excels in a dynamic environment. We prioritize work-life balance and offer competitive compensation for weekend coverage.
In this role, you will be the face of our technical support during critical off-peak hours, ensuring seamless operations and client satisfaction.
Responsibilities
- Diagnose and troubleshoot complex hardware and software issues for enterprise clients.
- Provide expert technical support via phone, email, and remote desktop tools.
- Perform routine maintenance, updates, and system checks on servers and workstations.
- Document all technical interactions and resolutions in the CRM system.
- Collaborate with the Monday-Friday support team to ensure continuity of service.
- Maintain a clean, organized, and secure workspace.
- Assist in inventory management for spare parts and equipment.
Qualifications
- High School Diploma or GED required; Associate’s degree in IT or related field preferred.
- Minimum of 2 years of experience in technical support, IT help desk, or repair.
- Must be available to work weekends (Saturday & Sunday) on a recurring schedule.
- Strong knowledge of Windows, macOS, and network troubleshooting.
- Excellent communication skills and a customer-first mindset.
- Ability to lift and carry equipment up to 50 lbs.
- Current valid driver’s license and reliable transportation.