Job Description
Join our exclusive hiring event for entry-level call center positions in Albuquerque, NM and Ohio! No experience necessary – we provide paid training! 🚀
CustomerConnect Solutions is expanding our award-winning support team across the Southwest and Midwest. We're seeking energetic, customer-focused individuals to deliver exceptional service while building rewarding careers with competitive benefits and growth opportunities.
Event Highlights:
- On-the-spot interviews
- Same-day offers extended
- Free career development workshops
- Sign-on bonuses for qualified candidates
Bring your resume and enthusiasm – we'll handle the rest!
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism
- Resolve billing, technical, and service issues efficiently
- Document interactions using CRM systems with 99% accuracy
- Meet/exceed KPIs: 25+ calls/day, 90% CSAT scores
- Participate in ongoing skills training and coaching
- Collaborate with team to improve service processes
- Adhere to compliance protocols for data security
Qualifications
- High school diploma or equivalent (GED accepted)
- Clear, articulate communication skills
- Basic computer proficiency (typing 25+ WPM)
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset
- Must pass background check/drug screening
- Reliable transportation to training sites
- Authorized to work in the US