Job Description
Launch your career with Customer Connect Solutions! We're seeking motivated Entry-Level Customer Service Representatives to join our dynamic team in San Antonio, Texas. No experience necessary—we provide comprehensive paid training to equip you with the skills needed to succeed. Enjoy competitive pay, career advancement opportunities, and a supportive work environment where your growth is our priority. If you're passionate about helping others and ready to start a rewarding career in customer service, apply today!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries, complaints, and billing issues
- Document interactions accurately in CRM systems
- Meet performance metrics including call quality and resolution times
- Collaborate with team members to enhance customer experience
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable attendance and punctuality
- Must pass background check and drug screening