Job Description
Join TechSolutions Inc. as a Night Shift IT Support Specialist and unlock your potential in a dynamic, flexible environment! We're seeking tech-savvy professionals to provide critical infrastructure support during weekend and overnight hours. Enjoy competitive pay, work-life balance, and the chance to solve complex technical challenges while Columbus sleeps. This role is perfect for night owls who thrive in quiet, focused settings and want to advance their IT career without sacrificing personal time.
Why You'll Love Working With Us:
- Competitive hourly rate with weekend differential pay
- Flexible scheduling with guaranteed weekend shifts
- Access to cutting-edge technology and training resources
- Collaborative remote team with 24/7 on-call support
- Opportunities for skill development and certifications
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Monitor and maintain server infrastructure during overnight hours
- Troubleshoot and resolve complex IT issues with minimal disruption
- Document all incidents, solutions, and system changes in ITSM tools
- Conduct weekend system maintenance, updates, and security patches
- Collaborate with day-shift teams for seamless handover and continuity
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- 2+ years of hands-on IT support experience
- Strong knowledge of Windows Server, Active Directory, and cloud platforms
- Proficiency in network troubleshooting tools and protocols
- CompTIA A+, Network+, or Security+ certification preferred
- Exceptional problem-solving and communication skills
- Ability to work independently with minimal supervision
- Must be available to work nights (10 PM - 6 AM) and weekends