Job Description
We are seeking a highly motivated Weekend IT Support Specialist to join our dynamic team in Los Angeles. If you are looking for a flexible, immediate-start opportunity with competitive pay and a modern work environment, this is the perfect role for you.
As a key member of our support team, you will ensure our systems run smoothly over the weekend, allowing our employees to focus on delivering excellence. We value technical expertise, proactive problem-solving, and a customer-first attitude.
Responsibilities
- Provide tier 1 and tier 2 technical support for hardware and software issues.
- Manage and resolve helpdesk tickets efficiently during weekend shifts.
- Perform routine maintenance and troubleshooting for desktops, laptops, and peripherals.
- Assist in the deployment of new software updates and patches.
- Collaborate with the team to document technical issues and solutions.
- Ensure a secure and stable IT environment for all weekend operations.
Qualifications
- Minimum of 1-2 years of experience in IT support or helpdesk roles.
- Familiarity with Windows and macOS operating systems.
- Strong understanding of networking concepts and troubleshooting protocols.
- Excellent communication skills with a focus on customer satisfaction.
- Ability to work independently with minimal supervision during weekends.
- CompTIA A+ certification is a plus but not required.