Job Description
Join Georgia Tech Solutions as a Weekend Shift Coordinator and enjoy the perfect work-life balance with our flexible weekend schedule! We're seeking a dynamic professional to manage weekend operations for our Atlanta-based tech support team. This role offers competitive compensation, comprehensive benefits, and the opportunity to thrive in a fast-paced environment while maintaining your weekday freedom.
As a cornerstone of our weekend operations, you'll ensure seamless client support and team coordination. You'll work collaboratively with cross-functional departments to maintain service excellence while enjoying weekends off during the week. This is your chance to advance your career without sacrificing personal time.
Responsibilities
- Coordinate weekend tech support operations across Georgia service areas
- Manage on-call schedules for weekend field technicians
- Respond to emergency client requests with 24-hour SLA
- Generate weekend performance reports for Monday leadership review
- Train weekend staff on new protocols and technologies
- Oversee inventory management for weekend deployment teams
- Act as primary escalation point for weekend operational issues
Qualifications
- Minimum 2 years of operations coordination experience
- Strong proficiency with scheduling software (e.g., Calendly, WhenWork)
- Valid Georgia driver's license with clean record
- CompTIA A+ certification or equivalent technical knowledge
- Exceptional problem-solving and crisis management skills
- Ability to work independently with minimal supervision
- Flexible availability to cover any weekend shift (Fri-Sun)
- Experience managing remote teams preferred