Job Description
Join our award-winning team as a Part-Time Customer Service Representative in Albuquerque! We're seeking empathetic individuals to deliver exceptional support to our local community. Enjoy flexible scheduling, competitive pay, and immediate start opportunities. No nights or weekends required!
Responsibilities
- Handle inbound customer inquiries via phone, email, and live chat
- Resolve billing, product, and service issues with professionalism
- Document interactions accurately in CRM systems
- Collaborate with technical teams for complex escalations
- Exceed monthly customer satisfaction targets
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Exceptional verbal and written communication skills
- Ability to type 40+ WPM with high accuracy
- Proficiency with Microsoft Office Suite
- Fluent in English and Spanish (bilingual preferred)
- Available for 20-25 hours/week (weekend flexibility)