Job Description
Are you looking for a rewarding career that fits your weekend lifestyle?
Join TechHorizon Solutions, a leading provider of IT support and customer service solutions, as our next Weekend Tech Support Specialist. We are seeking motivated individuals based in Washington DC to join our team. Enjoy the flexibility of working weekends while earning a competitive hourly wage with weekly pay.
As a key member of our support team, you will play a vital role in ensuring our clients' technology runs smoothly. We value work-life balance and offer a dynamic environment where your skills are appreciated.
Responsibilities
- Provide technical support to clients via phone and email during weekend shifts.
- Troubleshoot hardware and software issues efficiently to minimize downtime.
- Document all customer interactions and resolutions in our CRM system.
- Collaborate with the team to ensure consistent service quality.
- Maintain a positive and professional demeanor under pressure.
Qualifications
- High School Diploma or GED.
- Basic computer literacy and familiarity with Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Reliable internet connection for remote or hybrid work setup.
- Ability to work weekends (Saturday and Sunday) on a flexible schedule.